We Develop · Web Applications
Custom ERP & CRM Systems
Off-the-shelf software forces you to change how you work. We build ERP and CRM systems around your real workflow — enquiries, quotations, production, dispatch and payments in one place.
Works well for Manufacturing, Exporters, Real estate, Healthcare
What is a custom ERP and CRM system?
A custom ERP and CRM system is business software built around how your company already works, tracking leads, quotations, orders, inventory, dispatch and payments in one place. Firms Marketing maps your workflow department by department, then builds the modules, user roles and integrations you need. Your team stops juggling spreadsheets and chats, and you see every order's status without chasing anyone.
At a glance: Firms Marketing provides Custom ERP & CRM Systems for businesses in India, the UAE, Australia, the UK and the United States, remotely, and on site across the Bharuch, Ankleshwar, Dahej, Panoli, Saykha and Jhagadia industrial belt. Founded 2021. 87 brands served. Rated 4.9 on Google from 100+ reviews. Get a proposal or ask on WhatsApp.
Who it’s for
- Businesses outgrowing spreadsheets and WhatsApp groups
- Manufacturers tracking enquiries through to dispatch
- Teams forced into rigid off-the-shelf software
- Owners who want visibility without daily follow-ups
What you get out of it
One source of truth
Sales, production, stores and accounts work from the same records, so numbers stop conflicting between departments.
No lost enquiries
Every lead and quotation has an owner, a status and a follow-up date, so nothing slips through.
Faster payment collection
Pending invoices and due dates are visible and reminded automatically, so cash comes in sooner.
What’s included
- Workflow discovery and system design document
- Lead, enquiry and quotation management
- Orders, inventory and dispatch modules
- Invoicing and payment tracking
- Role-based access for each department
- WhatsApp, email and payment integrations
- Data migration from existing sheets
- Team training and user guides
How we work on Custom ERP & CRM Systems
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01
Workflow discovery
We sit with each department and document how enquiries, approvals, stock and payments actually move today.
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02
System design
We turn that map into modules, screens, user roles and reports, and you approve before coding.
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03
Phased build
We build the most painful module first, so your team starts using it while the rest follows.
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04
Migration and training
We move existing data from spreadsheets, train each role and run old and new side by side briefly.
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05
Support and extend
After go-live we fix issues, add requested features and adjust the system as your process changes.
Custom ERP & CRM Systems: common questions
What modules can a custom ERP and CRM include?
A custom system can include lead and enquiry tracking, quotations, sales orders, inventory, purchase, production, dispatch, invoicing, payment tracking and reports. We only build the modules your business actually uses, connected the way your departments already work. Integrations with WhatsApp, email, payment links and accounting tools can be added where they save manual work.
How long does it take to build a custom ERP or CRM?
A first working module usually goes live in roughly six to ten weeks, with a full multi-department system typically taking three to six months. We build in phases so your team gets value early instead of waiting for everything. Timelines depend on the number of modules, integrations, data migration and how quickly decisions are made.
How much does custom ERP software cost?
Custom ERP and CRM pricing is quoted after a free consultation and workflow review, because every business needs different modules, users and integrations. We document your requirements, then share a phased scope with a clear quote for each phase. That way you can start with the highest-priority module and expand when it proves useful.
Can you build an ERP for a company in another country?
Yes. Workflow discovery is done through video calls, screen-shares of your current sheets and short recorded walkthroughs from your team. We test each module with your users remotely, run training sessions online and provide support during your working hours. The system is cloud-based, so your team can use it from any office or site.
Who owns the ERP software and our business data?
Your business data always belongs to you, and you can export it at any time. Ownership of the software code, hosting arrangement and support terms are agreed clearly in the proposal before development starts. We also set up regular backups and role-based access so each person only sees the information their job requires.
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Ready to talk about Custom ERP & CRM Systems?
Tell us where you are and where you want to be. We reply within one working day with ideas and a clear proposal.
