E-commerce & D2C Stores

Online stores with a smooth checkout, payments, shipping and tracking ready on launch day — built to sell around the clock.

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Works well for Consumer brands, Manufacturing, Healthcare, Exporters

What is a D2C e-commerce store and what does it take to build one?

A D2C e-commerce store is an online shop where a brand sells its own products directly to customers, without marketplaces or retailers in between. Firms Marketing designs the store, sets up the catalogue, payments, shipping and tax, and builds product and checkout pages that make buying easy. You launch ready to take orders and keep the customer relationship and margin.

At a glance: Firms Marketing provides E-commerce & D2C Stores for businesses in India, the UAE, Australia, the UK and the United States, remotely, and on site across the Bharuch, Ankleshwar, Dahej, Panoli, Saykha and Jhagadia industrial belt. Founded 2021. 87 brands served. Rated 4.9 on Google from 100+ reviews. Get a proposal or ask on WhatsApp.

Who it’s for

Brands moving from marketplaces to their own store
Manufacturers starting direct-to-consumer sales
Retailers whose current store loses carts
New product brands preparing for launch

What you get out of it

Orders from launch day

Payments, shipping, tax and order emails are tested before go-live, so the store can sell immediately.

Fewer abandoned checkouts

A short, clear checkout and abandoned-cart reminders bring back buyers who would otherwise leave.

Customer data you own

Every order builds your own customer list for repeat sales, instead of a marketplace's.

What’s included

Store design and brand-matched theme
Product catalogue, variants and collections setup
Payment gateway and checkout configuration
Shipping rules, tax and order notifications
Conversion-focused product and cart pages
Ad pixels and analytics tracking
Abandoned-cart email and WhatsApp flows
Admin training for orders and inventory

Our process

How we work on E-commerce & D2C Stores

01

Store planning

We map your product range, variants, pricing rules, shipping zones and the payment methods your buyers use.
02

Catalogue setup

We structure collections, filters and product data so shoppers find the right item in a few taps.
03

Checkout build

We design product, cart and checkout pages, then connect payments, shipping and tax calculations.
04

Order testing

We place real test orders end to end, checking payments, emails, stock updates and refunds.
05

Launch and tracking

We go live with pixels, analytics and cart-recovery flows running, ready for your first campaigns.

E-commerce & D2C Stores: common questions

What is included in an e-commerce store build?

An e-commerce build includes store design, product catalogue setup, payment gateway, shipping and tax rules, order notifications, conversion-focused product and checkout pages, tracking pixels and abandoned-cart flows. We also train your team to manage orders and stock. Extra features such as subscriptions, wholesale pricing or multi-currency are scoped separately based on what your business needs.

How long does it take to launch an online store?

Most D2C stores launch in roughly four to ten weeks, depending on catalogue size, custom features and how ready your product photos and descriptions are. A small catalogue on a standard setup moves faster. Stores with many variants, custom integrations or multiple markets take longer. We share a week-by-week plan after the scope is agreed.

How much does it cost to build a D2C e-commerce website?

We quote each store individually after a free consultation, since cost depends on catalogue size, platform choice, integrations and design depth. Once we understand your products, markets and sales goals, we send a written scope with a clear quote. Ongoing platform or payment fees, if any, are explained up front so there are no surprises.

Can you build an online store for a brand outside India?

Yes. We build stores for brands in different countries and set them up for the currencies, payment methods, shipping carriers and tax rules of your market. All planning, reviews and training happen remotely over video calls and shared links. You get regular progress updates and a store that works for your customers, wherever they are.

Should I sell on my own store or on marketplaces?

Most brands do best running both, with the D2C store as the home base. Marketplaces bring existing traffic but take a cut and keep customer data. Your own store keeps margin and lets you build repeat buyers through email, WhatsApp and remarketing. We help you decide which products and channels to prioritise based on your margins.